FAQ

FAQ — GyaanPath

Frequently Asked Questions (FAQ)

₹1 Trial kya hota hai?
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₹1 Trial ek promotional offer hai jisme aap 7 days ke liye complete test platform access kar sakte ho. Trial ke baad agar auto-renew ON hai, subscription automatically continue ho jata hai.

Trial ko cancel kaise karein?
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Aap trial period ke andar account settings me jaa kar subscription cancel kar sakte ho. Cancellation ke baad next billing charge nahi lagega.

Kya main tests Hindi & English dono me de sakta hoon?
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Haan! GyaanPath bilingual platform hai. Aap questions, options aur explanations Hindi + English dono me dekh sakte ho.

Score & Analytics kaise calculate hote hain?
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Hum AI-based performance tracking use karte hain. Aapko time analysis, weak areas, rank estimate, accuracy score sab real-time mil jata hai.

Kya subscription refundable hai?
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Activated subscriptions refundable nahi hote (Refund Policy follow hota hai). Agar payment fail ho kar deduct ho jaye, hum manual activation ya refund kar dete hain.

Test attempt limit kya hoti hai?
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Aapke plan ke according attempts unlimited ya limited ho sakte hain. Premium plans me unlimited revisions available hote hain.

Login issue ho to kya karein?
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Agar login nahi ho raha ho, password reset karein ya email confirm karein. Still issue ho to support se contact karein: support@gyaanpath.online

Payment deduct hua but access nahi mila — kya karein?
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Ye bank/server delay ki wajah se hota hai. Payment ID bhej do — hum turant access enable kar denge ya refund initiate kar denge.

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